At AIWAAH Electronics Co. L.L.C, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our policy below to understand how we handle returns, exchanges, and refunds.

1. Eligibility for Returns

You may return a product if:

• The item is unopened, unused, and in its original packaging

• You initiate the return within 7 days of the delivery date

• You provide proof of purchase (invoice or receipt)

• Returns in UAE are eligible for Free returns. For all the other returns outside UAE, the cost of the same shall be borne by buyer.

2. Non-Returnable Items

The following items are not eligible for return:

• Opened or used electronics and accessories

• Products with damaged packaging or missing parts

• Software, digital goods, or downloadable items

• Items purchased on clearance or final sale

• Products not purchased directly from us

• Sold products such as DJ Software’s, Music production software & Digital Delivery shall not be entitled for any return or exchange.